Industry

Móvil Éxito web portal

Implementation of a modern digital platform for Móvil Éxito, improving user experience and mobile services management.

Client

Grupo Éxito

Country

Colombia

Sector

Industry

Visit website

Colombia

Project

Project description

We built the portal for Móvil Éxito, the group's mobile virtual network operator, focused on line activation, top-ups, postpaid plans and customer self-service. The solution integrates with the telecom core and the payment gateway, offering a mobile-first experience, fast load times and a content panel that lets the team launch commercial campaigns in minutes.

Features

Main features

Interactive product catalog
Online sales system
Customer service portal
Plan and service management
CRM system integration

Results

Results achieved

150% increase in online sales
70% improvement in customer satisfaction
40% reduction in service response times

Stack

Technologies used

Drupal 9PHP 7.4MySQLReactREST API

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